Sales Associate

Carter's • College Station, TX

4d • Onsite

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers and help them find products for the many moments in their parenting journey, from baby essentials to the first day of school. The role is based in a welcoming and inclusive environment that values employees’ skills and talents. Associates help customers in a busy retail setting, support omnichannel shopping, operate the register, replenish the sales floor, and maintain a safe, clean store. Schedules may include days, nights, weekends, and holidays. Carter’s offers training and development programs and opportunities to build skills and grow in the role or beyond.

Carter’s Inc. is a North American apparel retailer for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The job description notes that duties may be changed or reassigned at management’s discretion, and that employees may be asked to perform duties not listed. Duties, responsibilities, job title, and location may be reasonably altered.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and serve multiple customers in a busy retail environment.
• Assist with omnichannel shopping as needed to meet customer needs and provide a positive experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to accommodate work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree opportunities or English as a second language learning.
• Professional and personal development, including training and development programs.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed