Sales Associate

Dufry•Hudson, OH
•Onsite

About The Position

The Sales Associate provides customer service and assists with store operations at John F. Kennedy International Airport Terminal 1. The role includes greeting and assisting customers, answering questions about store products, operating a cash register, and supporting the sales team with merchandise stocking, replenishment, order picking, pricing, freight handling, and inventory tasks. The position requires flexibility to work any shift and any day of the week, including weekends and holidays, on a full-time schedule.

Requirements

  • Strong interpersonal skills and the ability to interact with diverse personalities.
  • Ability to multitask.
  • Ability to lift 40–60 pounds.
  • Ability to work in environments exposed to hot and cold elements.
  • Good time-management skills and problem-solving abilities.
  • Ability to work any shift, any day of the week, including weekends and holidays.

Responsibilities

  • Acknowledge and greet customers.
  • Communicate effectively with customers, fellow employees, and store management.
  • Know the basic store layout to help customers select products and answer questions about the store.
  • Operate a cash register effectively.
  • Follow company policies, cash-handling policies, and special store loss-prevention procedures.
  • Communicate pricing, out-of-date product, and inventory issues to management.
  • Protect company assets and stock merchandise in stores and backrooms.
  • Isolate, sort, and organize damaged and outdated products and returns, and inform management of out-of-stock situations.
  • Help maintain a neat, clean, and organized store by sweeping, dusting, straightening merchandise, and removing trash.
  • Place stock orders, receive freight, and load and unload trucks.
  • Replenish stock on the sales floor.
  • Assist with inventory and reconciliation of inventory variances.
  • Perform related work as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off, including vacation, flex, or sick time
  • Holiday pay
  • 401(k) retirement plan
  • Company-paid life insurance
  • Tuition reimbursement
  • Employee discounts across company brands
  • Employee assistance program
  • Training and career growth opportunities
  • Referral program with a bonus
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