Sales Associate - Full Time

The Aubuchon Company • Mount Joy, PA

12d • $14 - $17

About The Position

The Aubuchon Company is hiring a Sales Associate to help customers with home improvement projects and deliver an exceptional shopping experience. The role involves providing product guidance, building customer relationships, and working hands-on with products, tools, and materials in a fast-paced retail environment. Associates may develop expertise in assigned departments, assist with online and curbside orders, perform in-store services, operate material-handling equipment, and help maintain a clean, organized, and safe store.

Requirements

• High school diploma or equivalent preferred.
• Must be at least 18 years old.
• Strong interpersonal and communication skills with a customer-first approach.
• Organizational and problem-solving skills.
• Basic math skills for transactions, inventory management, and project estimates.
• Ability to operate tools and machinery, including key-cutting machines, material-handling equipment, and forklifts.
• Willingness to complete forklift and propane certification within 90 days of hire.
• Positive, professional, and approachable demeanor.
• Flexibility to work weekends and adapt to business needs.
• Ability to lift up to 50 lbs.; frequent lifting and carrying of up to 25 lbs.
• Ability to stand, walk, bend, twist, push, and reach throughout shifts.
• Comfort working in an animal-friendly environment; accommodations are available upon request.

Nice To Haves

• Prior retail or hardware experience is highly desirable.

Responsibilities

• Provide excellent customer service and help customers feel valued throughout their shopping experience.
• Greet customers, understand their needs, and guide them to suitable solutions.
• Recommend products and complementary items, explaining their features and applications.
• Use Theatro communication technology to stay connected with the team.
• Promote the loyalty program, in-store events, and monthly promotions.
• Encourage customer feedback through Google reviews or other company-approved platforms.
• Process sales and returns accurately using the POS system.
• Maintain clean, organized, and safe aisles, shelves, and cashier stations.
• Monitor inventory and communicate restocking needs to management.
• Fulfill online orders accurately and promptly for in-store and curbside pickup.
• Build expertise in assigned departments and related product categories to assist customers with projects.
• Perform services such as filling propane, key cutting, glass cutting, screen repair, and cutting chain, wire, and rope.
• Safely operate forklifts and powered material-handling equipment for stocking and inventory movement.
• Address technical and product questions, escalating complex inquiries when needed.
• Assemble products for displays and customer orders.
• Complete required safety training and certifications, including forklift operation.
• Report hazards and unsafe conditions immediately to the Leader on Duty.
• Follow company policies, safety regulations, and Aubuchon’s Core Values.

Benefits

• 401(k) with match program, available day one
• Paid time off starting at 80 hours, increasing with seniority
• Four paid holidays
• Medical, vision, and dental insurance
• Company-funded HSA/HRA program
• Short-term disability
• Company-paid life insurance
• Wellness program with the opportunity to earn $300 annually
• Team Member Assistance Program and Fund
• Discounted pet health insurance
• Gym reimbursement
• Tuition reimbursement program
• Training and growth opportunities
• Team member discounts at all locations
• Company discount program for tickets, electronics, vacations, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED