Sales Associate – Optical

National Vision•North Wales, PA

15h

About The Position

America's Best, part of National Vision, is seeking a Sales Associate to help deliver an exceptional customer experience while supporting store operations and sales goals. The role involves helping customers choose eyewear suited to their lifestyle, prescription, and budget; dispensing eyeglasses and contact lenses and providing lens training where permitted by state law; and educating customers on eyewear and contact lens care. The associate also maintains customer and patient records, communicates order status, answers phone calls, keeps the store clean and organized and visually merchandised to brand standards, and supports inventory control and loss prevention. Other duties may be assigned. Duties and work practices may vary by location to meet state licensing or credential requirements. Stores are closed on Sundays.

Requirements

High school diploma or equivalent required.
Skilled at multitasking and handling a fast-paced work environment.

Nice To Haves

One or more years of retail or customer service experience preferred.

Responsibilities

Provide excellent customer service while supporting store sales goals.
Help customers select eyewear based on lifestyle, prescription, and budget.
Dispense eyeglasses and contact lenses and provide lens training, as permitted by state law.
Educate customers on eyewear and contact lens care.
Maintain accurate customer and patient records.
Communicate order status and answer incoming phone calls.
Keep the store clean, organized, and visually merchandised to brand standards.
Support inventory control and loss prevention procedures.
Perform other duties as assigned.