Sales Associate

Carter's • Lehi, UT

7d

About The Position

As a Sales Associate, you are the first face of the Carter’s brand for growing families. You welcome customers, help them explore products and promotions, and support them through the moments of their parenting journey. The role is in a welcoming and inclusive retail environment and involves customer service, point-of-sale transactions, store replenishment, shipment support, and maintaining a safe and clean store. Availability may include days, nights, weekends, and holidays as scheduled.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers warmly and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and balance the needs of multiple customers in a busy retail environment.
• Assist with omnichannel services as needed to support a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program, which helps employees earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Professional and personal development, including training and development programs.
• Opportunities to develop in the current role and grow into other roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed