Sales Associate

Madewell • New York, NY

10d • $17 - $19

About The Position

As a Sales Associate at Madewell, you represent the brand with personal style and passion, bringing welcoming energy to the sales floor. You help customers discover their look and work with team members and managers to support business success. The role focuses on delivering a seamless customer experience through collaboration, kindness, and inclusivity.

Requirements

• Be at least 18 years old.
• Passionately support the brand, customers, and teams.
• Stay current with fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy when executing tasks.
• Show initiative and champion new ideas while navigating uncertainty, with strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Be able to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Provide a seamless and authentic customer experience that extends the brand.
• Drive sales while exceeding selling and service expectations.
• Complete operational and product-driven store tasks assigned by the management team in a manner aligned with brand values.
• Share customer feedback and insights with the management team.

Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed