Sales associate

Joseph Jacob Jewelers•Plantation, FL

About The Position

The Store Sales Associate helps customers identify and purchase products, with duties including selling, restocking, and merchandising. The goal is to provide high-class customer service and increase company growth and revenue through sales maximization. Compensation is based on experience.

Requirements

At least 3 years of jewelry sales experience.
Proven working experience in retail sales.
Basic understanding of sales principles and customer service practices.
Proficiency in English.
Track record of exceeding sales quotas.
Solid communication and interpersonal skills.
Customer-service focus.
Friendly, helpful, confident, and engaging personality.
Basic administration skills.
High school degree.
Commitment to excellence, passion for jewelry, and desire to succeed.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Maintain outstanding store condition and visual merchandising standards.
Maintain a fully stocked store.
Ascertain customers’ needs and wants; recommend and display items that match their needs.
Welcome and greet customers.
Manage point-of-sale processes, take payment, or obtain credit authorization.
Participate in receiving new shipments and keep up to date with product information.
Accurately describe product features and benefits.
Follow company policies and procedures.
Work with teammates toward store goals, helping create a positive atmosphere and support team performance.
Provide estimates for jewelry and watch repairs.
Perform business opening and closing procedures as outlined in the Policy and Procedures Guide.
Perform basic housekeeping, including vacuuming carpets, cleaning display surfaces and merchandise, and washing windows.
Complete case counts.
Maintain location safety and security by following Loss Prevention and Security policies and procedures.
Maintain flexibility to work any shift, including weekends, holidays, and overtime.
Perform the essential functions of the position with or without reasonable accommodation.