Sales Associate - Indianapolis, IN

L.L.Bean • Indianapolis, IN

10d • Onsite

About The Position

L.L.Bean is seeking a temporary, part-time Sales Associate for its Rivers Edge Retail Store in Indianapolis, Indiana. The Sales Associate supports the outdoor gear and apparel departments by delivering world-class customer service, representing the L.L.Bean brand, maintaining store standards, and working collaboratively with the team. The role is varied and adapts to the needs of the day, using product knowledge and service expertise to help customers feel part of the outdoor-loving community.

The position offers flexible schedules, competitive pay, and product discounts and perks. The anticipated starting base pay is $16.00; individual compensation may vary based on experience, qualifications, education, geographic location, skills, competencies, and proficiency. L.L.Bean describes its culture as inclusive and supportive, grounded in values including outdoor heritage, integrity, service, respect, perseverance, and healthy living. The company also highlights its commitment to sustainability and employee well-being.

Requirements

• Passion for providing world-class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.
• Ability to collaborate in a retail environment and serve customers and teams from a variety of backgrounds.
• Ability to stand and walk during shifts; talk or hear in person and by headset.
• Ability to occasionally ascend or descend ladders, stairs, and ramps; perform repetitive motions involving wrists, hands, and/or fingers; stoop, kneel, bend, crouch, and lift 1 to 20 pounds.
• Ability to occasionally move and lift objects up to 40 pounds, using a team lift as needed.

Responsibilities

• Approach and assist multiple customers, providing personal and genuine service interactions.
• Turn customer interactions into sales opportunities and build brand loyalty through exceptional service.
• Work collaboratively and respectfully across differences among team members and customers.
• Listen actively to understand customer needs and resolve problems efficiently at the first point of contact.
• Use point-of-sale systems, customer systems, and mobile devices to provide fast, seamless omni-channel service.
• Promote L.L.Bean-sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Keep the store organized, uphold visual and merchandising standards, and support store operations processes.
• Collaborate with the team to achieve results, foster a positive work environment, and adapt to changing business needs.
• Support a safe and healthy workplace by following safety policies and procedures.

Benefits

• Flexible schedules
• Competitive pay
• Product discount and other perks
• Benefits package with programs and perks designed to support health and financial goals
• Support for work-life balance and time to recharge outdoors

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed