Full Time - Sales Associate - Plumbing - Opening

Lowe's Companies, Inc. • Lancaster, PA

6d

About The Position

The Sales Associate supports customers in the Plumbing department by providing friendly, professional service and helping them find products and services for home improvement projects. The role involves answering questions, locating and handling merchandise, replenishing shelves, processing orders and deliveries, and preparing merchandise to meet customer needs. Associates may also train across other store areas and guide customers through shopping or checkout. Duties may vary by department and store needs.

The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include indoor and outdoor environments, varying or extreme weather, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use powered equipment as required, and obtain proper training or assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as plumbing.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to support customer service.
• Prepare merchandise according to customer needs, such as cutting and threading pipe.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed