Sales Associate

Carter's • Oceanside, NY

7d

About The Position

As a Sales Associate at Carter’s, you will be the first face of the brand for growing families. You will welcome customers and support them through important moments in their parenting journey, from choosing baby essentials to preparing for a child’s first day of school. The role is based in a welcoming and inclusive environment that values and develops employees’ skills and talents.

You will assist customers with product information, resolve issues, support omnichannel shopping, process register transactions, replenish merchandise, and communicate promotions and the brand loyalty program. You will also help maintain a safe, clean store and minimize store loss through exceptional customer service. The position requires the ability to lift up to 40 pounds, perform frequent bending and reaching, and stand or walk for extended periods. Availability may include days, nights, weekends, and holidays as scheduled.

Compensation ranges from $16.00 to $18.25 per hour based on experience and location. Carter’s offers training and development programs and opportunities to grow in the current role and beyond.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and manage multiple customers in a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program: tuition-free GED or bachelor’s degree opportunities, or English as a second language learning.
• Professional and personal development, training, and development programs.
• Opportunities to grow in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed