Sales Associate

Raymour and Flanigan•Rockaway, NJ

About The Position

At Raymour & Flanigan, the company emphasizes taking care of its people so they can take care of customers. In this customer-facing sales role, you help customers find furniture suited to their homes through consultative selling, genuine engagement, and thoughtful needs assessment. You create personalized buying experiences that support customer satisfaction and sales conversion. You build relationships with new and existing customers, contribute to prospecting and lead generation, manage ongoing customer relationships, and identify helpful opportunities for upselling and cross-selling. Success depends on building trust, providing strong service, and consistently meeting goals in a fast-paced, team-oriented environment. Sales experience is not required; experience in other customer-focused settings is valued. The employer requires U.S. work authorization without current or future visa sponsorship and describes its workplace as drug- and smoke-free and committed to inclusivity and nondiscrimination.

Requirements

Passion for customer service and creating a great customer experience.
Strong listening skills and a consultative approach.
Experience connecting with customers through retail, hospitality, service, sales, teaching, or another people-focused role; sales experience is not required.
Confidence guiding purchase decisions, closing sales, navigating conversations, and overcoming objections helpfully and respectfully.
Interest or experience in relationship building that drives repeat business.
Comfort working toward sales quotas, KPIs, or other performance metrics.
Flexibility to work a retail schedule that includes evenings, weekends, and holidays.
Comfort with technology and learning new tools.
Authorization to work in the U.S. without visa sponsorship now or in the future.

Nice To Haves

Sales experience.
Experience in hospitality, restaurants, retail, customer service, teaching, or another people-focused role.
Experience building customer relationships that drive repeat business.

Responsibilities

Help customers choose furniture for their homes through consultative selling and needs assessment.
Create personalized buying experiences that promote customer satisfaction and sales conversion.
Build relationships with new and existing customers and contribute to prospecting and lead generation.
Manage ongoing customer relationships and encourage repeat business.
Identify opportunities for upselling and cross-selling that enhance the customer experience.
Guide customers through purchase decisions, close sales, navigate conversations, and address objections respectfully.
Work toward sales quotas, KPIs, and other performance goals.