Sales Associate

Carter's • Harker Heights, TX

4d

About The Position

As a Sales Associate, you are the first face of the Carter’s brand for growing families. You welcome and assist customers throughout their parenting journey, from shopping for baby essentials to preparing for a child’s first day of school. You work in a welcoming and inclusive retail environment, helping customers find products and providing a positive shopping experience.

The role includes customer service and engagement, resolving customer issues, assisting with omnichannel needs, processing register transactions, replenishing the sales floor, handling shipment as needed, communicating promotions and the brand loyalty program, and helping maintain a safe and clean store. Availability may include days, nights, weekends, and holidays as scheduled. The position requires extended periods of standing or walking and the ability to lift up to 40 pounds, with frequent bending, stooping, reaching, pushing, and pulling, as well as climbing a ladder.

Requirements

• A positive, solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers warmly and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and assist multiple customers in a busy retail environment.
• Assist with omnichannel needs to provide a positive shopping experience.
• Execute and expedite point-of-sale and register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to fit personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree study, or English as a second language learning.
• Professional and personal development and training programs.
• Opportunities to develop skills and grow in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed