Sales Associate

Carter's•Pasadena, TX
•Onsite

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers and help them find products for important moments in their parenting journey, from preparing for a new baby to a child’s first day of school. The role is based in a welcoming and inclusive environment that values and develops employees’ skills and talents. Carter’s offers training and development opportunities, and the role may suit someone seeking either a seasonal position or a longer-term career.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and assist multiple customers in a busy retail environment.
  • Meet customer needs by assisting with omnichannel services as needed to support a positive shopping experience.
  • Execute and expedite point-of-sale and register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules designed to fit employees’ lives, with hours of operation intended to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree completion, or English as a second language learning.
  • Professional and personal development, including programs to build skills and support career growth.
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