Sales Associate

Carter's•Davenport, IA
•Onsite

About The Position

As a Sales Associate at Carter’s, you will be a first point of contact for families shopping for babies and young children. You will help customers find products for a range of family milestones and contribute to a welcoming, inclusive store environment. The role involves customer service, sales and register transactions, replenishment and shipment tasks, and maintaining a safe and clean store. Carter’s offers training and development opportunities to support employees’ growth.

Requirements

  • A positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and assist multiple customers in a busy retail environment.
  • Assist with omnichannel needs to support a positive shopping experience.
  • Execute and expedite point-of-sale/register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program access to tuition-free GED or bachelor’s degree completion, or English as a second language learning.
  • Professional and personal development, including programs to build skills and support career growth.
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