PT Sales Associate: SET Active

Leap • West Hollywood, CA

10d • $19 - $21 • Onsite

About The Position

SET Active is seeking dynamic part-time Sales Associates to represent its Los Angeles boutique and deliver outstanding in-store experiences. The role focuses on customer satisfaction, building brand connections and loyalty, supporting sales initiatives, engaging with customers and teammates, maintaining visual and operational standards, and contributing to the store’s success. Associates may have opening and closing responsibilities and may take on keyholder duties.

As part of the Leap platform, the Sales Associate may also support other portfolio brands with new store openings, activations, and coverage needs. Familiarity with retail technologies such as Shopify, Endear, Slack, and Google Workspace is an advantage.

Successful candidates create authentic customer interactions, provide premium service and product guidance, and perform effectively in a fast-paced, evolving environment. The role requires an active sales-floor presence, including standing, walking, using ladders, and lifting up to 50 pounds. The hourly pay range is $19 to $21; compensation depends on experience, skills, competencies, and qualifications.

Requirements

• Must be at least 18 years old.
• Background in retail, luxury retail, or high-touch client-facing roles, with experience in premium customer service, brand representation, and building relationships with discerning clients.
• Flexible availability to meet business needs, including days, nights, weekends, and holidays.
• Ability to stand, walk, use ladders, and lift up to 50 pounds.
• Strong customer-service and selling skills, with an ability to anticipate customer needs and create genuine connections.
• Adaptability, a growth mindset, sound problem-solving skills, and ability to balance multiple priorities in a dynamic environment.
• Collaborative approach, including actively seeking and offering feedback and building strong relationships.
• Strong communication and active listening skills.
• Punctuality, dependability, and professionalism.
• Product knowledge and attention to detail.
• Ability to complete work efficiently and to a high standard.

Nice To Haves

• Familiarity with Shopify, Endear, Slack, and Google Workspace.
• Experience with emerging retail technologies.

Responsibilities

• Deliver outstanding in-store customer experiences and drive customer satisfaction.
• Create positive, lasting customer interactions and build brand loyalty through personalized service and networking.
• Support sales initiatives and performance goals, including conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients.
• Enhance team and customer engagement and contribute to a collaborative environment.
• Maintain visual and operational standards in the store.
• Complete tasks accurately, efficiently, and on time.
• Provide product knowledge and accurate, valuable information to enhance the client experience.
• Handle client inquiries, complaints, and requests with empathy and professionalism.
• Potentially perform opening and closing duties and keyholder responsibilities.
• Support other brands in the Leap portfolio with store openings, activations, and coverage needs.

Benefits

• Bonus eligibility.
• Medical, dental, and vision benefits for employees averaging 32 or more hours per week.
• AllOne Health employee assistance programs.
• 401(k).
• Accrued paid time off for part-time hourly employees, based on local laws.
• Employee discount and wardrobe allotment for participating Leap brands.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed