PT Sales Associate: SET ACTIVE

Leap•Austin, TX

About The Position

SET is an athleisure brand focused on elevated essentials and community. The Sales Associate represents SET as a brand ambassador, creating meaningful customer connections through authentic engagement, product knowledge, and personalized recommendations. The role supports sales initiatives, store standards, and a welcoming, service-driven environment. Depending on business needs, responsibilities may include opening and closing the store, keyholder duties, and support for daily operations. The associate may also support other brands in Leap’s portfolio through new store openings, activations, and market coverage needs. This position pays $16–$18 per hour, with compensation determined by experience, skills, competencies, and qualifications. It is bonus eligible. Medical, dental, and vision benefits are available to employees averaging 32 or more hours per week. Leap also offers an employee assistance program, 401(k), accrued paid time off for hourly employees, and an employee discount and wardrobe allotment for participating brands.

Requirements

  • Previous retail, hospitality, or customer-facing experience is required.
  • Passion for creating exceptional customer experiences and building authentic connections.
  • Strong communication skills and ability to engage a diverse range of customers.
  • Ability to learn product knowledge and confidently share brand stories.
  • Team-oriented mindset and willingness to support store priorities and collaborate with others.
  • Ability to take ownership of assigned store responsibilities, including opening and closing procedures and keyholder duties as needed.
  • Dependable, adaptable, and comfortable working in a fast-paced retail environment.
  • Flexible availability, including days, evenings, weekends, holidays, and peak retail periods.
  • Ability to stand, walk, and lift up to 50 lbs while actively working on the sales floor.
  • Must be at least 18 years of age.

Responsibilities

  • Create customer connections through authentic engagement, active listening, and personalized recommendations.
  • Understand customer needs and provide thoughtful product solutions and an elevated shopping experience.
  • Represent the brand professionally and enthusiastically, creating memorable customer experiences.
  • Support store sales goals through proactive customer engagement and effective selling behaviors.
  • Learn product details, educate customers, share brand stories, and build purchase confidence.
  • Assist customers throughout the shopping journey, from initial engagement through checkout.
  • Support visual merchandising, replenishment, cleanliness, and overall store presentation.
  • Assist with inventory tasks, shipment processing, and daily operational priorities.
  • Complete opening and closing procedures, keyholder responsibilities, and other assigned operational tasks as needed.
  • Follow company policies, procedures, and brand standards.
  • Collaborate with teammates and leadership to achieve store goals and maintain a positive team environment.
  • Adapt to changing business needs, including peak selling periods, events, and special initiatives.
  • Maintain a clean, organized, and fully stocked sales floor.
  • Support other brands in Leap’s portfolio through new store openings, activations, and market coverage needs as applicable.

Benefits

  • Bonus eligible
  • Medical benefits (must average 32+ hours per week)
  • Dental benefits (must average 32+ hours per week)
  • Vision benefits (must average 32+ hours per week)
  • AllOne Health Employee Assistance Program
  • 401(k)
  • Accrued PTO for hourly employees, subject to applicable eligibility and policies
  • Employee discount and wardrobe allotment for participating Leap brands
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