Sales Associate

ACE Cash Express • District Heights, MD

4d

About The Position

ACE Cash Express is seeking energetic, personable, sales-oriented Sales Associates to serve customers and support store operations. The role combines hourly pay with bonus incentives. Associates learn customers’ needs, recommend suitable ACE products and services, communicate empathetically, and provide service that builds lasting relationships. Depending on the store, services may include cash handling, check cashing, lending, bill pay, and card services. The position requires accuracy, confidentiality, and compliance with industry regulations and safety guidelines. Associates are expected to work independently, take accountability for overall store performance, and contribute to a collaborative team environment. Travel is primarily local and may include visiting more than one store in a day when necessary.

Requirements

• High school diploma or equivalent.
• Ability to stand for extended periods and to sit, walk, reach, stoop, and bend as needed.
• Ability to communicate verbally and listen actively.
• Ability to see clearly at close and distant ranges and adjust focus as needed.
• May occasionally need to lift and/or move up to 25 lbs.
• Ability to work 10–12 hours in a confined work area, subject to state-specific labor laws.

Nice To Haves

• Two or more years of retail experience is beneficial.
• Spanish proficiency is welcomed in most markets.
• An entrepreneurial spirit and ability to work independently.

Responsibilities

• Understand customers’ needs and recommend appropriate ACE products and services.
• Communicate effectively, listen actively, empathize with customers’ challenges, and build trust.
• Provide exceptional customer service and foster lasting customer relationships.
• Handle store services that may include cash handling, check cashing, lending, bill pay, and card services.
• Maintain accuracy and confidentiality and follow industry regulations and safety guidelines.
• Work independently and take accountability for overall store performance.
• Travel locally, including to more than one store in a day when necessary.

Benefits

• Medical coverage for eligible full-time associates.
• Dental coverage for eligible full-time associates.
• Vision coverage for eligible full-time associates.
• Paid time off for eligible full-time associates.
• Paid holidays for eligible full-time associates.
• Sundays off.
• Flexible schedules.
• Tuition reimbursement.
• Short-term disability coverage for eligible full-time associates.
• Long-term disability coverage for eligible full-time associates.
• Basic life and AD&D coverage for eligible full-time associates.
• 401(k) plan participation for all associates, subject to plan requirements.
• Bonus incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED