Sales Associate

ACE Cash Express • Washington, DC

4d

About The Position

ACE Cash Express is seeking energetic, personable, sales-oriented individuals to support store operations and serve customers. Associates use their sales and customer-service skills to understand customers’ needs, recommend appropriate products and services, build trust, and provide exceptional service. The role handles a range of financial services that may vary by store, while prioritizing accuracy, confidentiality, and compliance with industry regulations and safety guidelines.

Associates are expected to work independently, take accountability for overall store performance, and contribute to a collaborative team environment. Travel is primarily local and may involve visiting more than one store in a day when necessary. The position requires the ability to work 10–12 hours in a confined work area, subject to state-specific labor laws. The stated pay range is $18.40–$19.50 per hour, with bonus incentives.

Requirements

• High school diploma or equivalent.
• Ability to work 10–12 hours in a confined work area, subject to state-specific labor laws.
• Ability to stand for extended periods; sit, walk, reach, stoop, and bend; and engage in verbal communication and active listening.
• Ability to see clearly at close and distant ranges and adjust focus as needed.
• Ability to occasionally lift and/or move up to 25 pounds.

Nice To Haves

• Two or more years of retail experience is beneficial.
• Proficiency in Spanish is welcomed in most markets.
• An entrepreneurial spirit and the ability to work independently.

Responsibilities

• Understand customers’ unique needs and recommend appropriate ACE products and services.
• Communicate effectively with customers, empathize with their challenges, and build trust.
• Provide exceptional customer service to foster lasting relationships.
• Handle services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services.
• Prioritize accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines.
• Work independently and embrace accountability for overall store performance.
• Travel locally, including to more than one store in a day when necessary.

Benefits

• Medical coverage for full-time associates.
• Dental coverage for full-time associates.
• Vision coverage for full-time associates.
• Paid time off for full-time associates.
• Paid holidays for full-time associates.
• Sundays off.
• Flexible schedules.
• Tuition reimbursement for full-time associates.
• Short-term disability coverage for full-time associates.
• Long-term disability coverage for full-time associates.
• Basic life and AD&D coverage for full-time associates.
• 401(k) plan participation for all associates, subject to plan requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED