About The Position

The Sales Associate works in Lowe’s Inside Lawn & Garden department, helping customers feel comfortable while shopping and addressing their home improvement needs. The associate welcomes customers, listens to their questions, helps them locate and select products and services, and may occasionally load merchandise. The role also involves organizing and replenishing merchandise, processing orders and deliveries, and supporting customer service across other store areas as needed. Department-specific duties may vary based on customer needs and hiring requirements. This position may involve working inside and outside in changing weather conditions and exposure to noise and moving equipment. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other necessary activities.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • A trade-related certification relevant to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials experience or certification.
  • Military or veteran background; Lowe’s strongly encourages military and veteran talent to apply.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, handle, and select merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately and on time.
  • Cross-train in other store areas to support customer service.
  • Prepare department merchandise according to customer needs, such as mixing paint, cutting pipe, wood, drywall, or blinds.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Complete other duties as assigned.

Benefits

  • Health insurance options, including health, dental, and vision insurance.
  • Life and disability insurance.
  • Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
  • Flexible spending and health savings accounts.
  • 401(k) retirement account with company match.
  • Employee Assistance Program with concierge and work/life services and no-cost counseling.
  • Education support programs, including tuition assistance and trade skills scholarships.
  • Business Travel Accident insurance.
  • Maternity and parental leave.
  • Adoption assistance.
  • Lowe’s Associate Discount and other discounts.
  • Learning and development opportunities.
  • Optional Employee Stock Purchase Plan and/or deferred compensation plan, based on eligibility.
  • Potential annual bonuses and grant awards, based on eligibility.
  • Flexible schedules.
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