Sales Associate (Full-Time) - North Pace, Pensacola, FL

DTLR, Inc.•Pensacola, FL
•Onsite

About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other assigned responsibilities. Work is expected to be professional, courteous, reliable, and results-oriented. The standard work week is 35 to 40 hours. The position requires open availability and flexibility to meet customer and business needs, and may require working in multiple stores within the assigned district.

Requirements

  • Previous retail or customer-service experience is preferred but not required.
  • High school diploma or equivalent is preferred.
  • Excellent command of English to communicate effectively with management, customers, and coworkers.
  • Demonstrated leadership and ability to work under minimal supervision, including taking charge of the store when necessary.
  • Open availability and flexibility to meet customer demand and business needs.
  • Basic knowledge of fashion and style trends and an interest in working with customers in a retail setting.
  • Track record of building and working as part of a team, ability to handle responsibility, and understanding of the street-lifestyle customer.
  • Willingness to work in multiple stores in the assigned district.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
  • Reliable transportation.

Nice To Haves

  • Previous retail or customer-service experience.
  • High school diploma or equivalent.

Responsibilities

  • Build customer relationships by providing professional, courteous, attentive, honest, and responsive service, identifying customer needs, and recommending suitable products.
  • Apply basic fashion and trend knowledge to sell appropriate merchandise while maintaining DTLR standards.
  • Assist with shipments, merchandising, restocking, and pricing.
  • Maintain a positive and enthusiastic attitude toward the job and company.
  • Comply with and enforce company policies; participate in service training and product programs.
  • Assist the Store Manager with identifying loss or inventory inconsistencies and meeting shrink goals.
  • Monitor and control operational compliance, safety, and business standards.
  • Support training employees in suggested-selling and merchandising techniques.
  • Help prevent inventory shrinkage through loss-prevention policies and security procedures.
  • Follow point-of-sale procedures, balance money received during assigned shifts, and work with management to investigate discrepancies.
  • Keep management informed of important developments, potential problems, and other information needed for effective management.
  • Help maintain a neat and orderly sales environment.
  • Perform other duties as assigned.
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