Sales Associate

Tire Discounters•Cleveland, TN

About The Position

Tire Discounters is a family-owned tire and automotive service retailer focused on transparency, care, and putting people and safety first. The company serves customers through a team of nearly 2,300 and offers career paths and industry-leading training. Sales Associates are neighborhood experts in auto maintenance and repair. In this fast-paced role, they build customer relationships to grow store sales while delivering high customer satisfaction. They evaluate customer needs, recommend relevant products and services, coordinate work orders through completion, and help maintain the store and its culture. They may also assist in the shop as needed.

Requirements

  • Retail sales or customer service experience is preferred; automotive experience is a plus.
  • Strong communication, organizational, and multitasking skills.
  • Ability to thrive in a fast-paced environment and work on Saturdays.
  • Ability to stand for long periods, bend, and lift up to 75 pounds.
  • Valid driver's license.
  • Authorized to work in the USA and at least 18 years old.

Nice To Haves

  • Automotive experience.

Responsibilities

  • Evaluate customer needs and recommend appropriate products and services.
  • Drive sales growth for the store, including making daily customer calls to increase sales opportunities.
  • Coordinate each customer's work order through completion, following company policies, programs, and procedures accurately.
  • Provide outstanding customer service to every customer.
  • Take accountability for the presentation of the property, inside and outside the store.
  • Promote cooperation and collaboration among team members.
  • Assist in the shop as necessary.

Benefits

  • Paid weekly.
  • Defined career paths, including Sales Associate → Sales Manager → Service Manager → General Manager.
  • Master-certified trainers and paid hands-on learning.
  • Company tool program.
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