Sales Associate, Plymouth

Knitwell Group•Plymouth, MA
•$15 - $19•Onsite

About The Position

Talbots is seeking a Sales Associate for its Plymouth store. The role focuses on delivering meaningful customer service, promoting products, building customer relationships, and supporting store business. Associates use fashion and product knowledge to style customers, meet sales and service metrics, assist with store operations, and contribute to a collaborative team environment. The position is regular and part-time, with open availability of 15 to 20 hours per week and flexibility for evenings, weekends, and holidays.

Requirements

  • Demonstrated selling competence, styling expertise, and a love of fashion.
  • Ability to create, build, and cultivate relationships.
  • Ambition and passion for achieving individual and team goals; thrives in a team environment.
  • Excellent verbal communication skills and a high level of integrity.
  • Technological competency to navigate a computer, iPad, or handheld system.
  • Strong organizational skills and ability to multitask in a fast-paced, changing environment.
  • Ability to work cooperatively in a diverse work environment.
  • Comfort with climbing ladders, moving around regularly, and standing for extended periods.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
  • Open availability of 15 to 20 hours per week, including flexibility for evenings, weekends, and holidays based on business needs.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Use service enhancers, including active use of Concierge, to build strong relationships.
  • Serve multiple customers at a time, multitask, and handle projects simultaneously.
  • Stay aware of fashion trends and learn about new arrivals, including product fit, color, and style.
  • Use product knowledge and fashion expertise to create outfits and recommend items suited to customers’ needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
  • Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

  • Growth opportunities and tools to progress beyond the position.
  • Incentive opportunities.
  • Comprehensive benefits packages for full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
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