PT Sales Associate
About The Position
Lovesac is hiring a part-time Sales Associate for its South Hills Village store in Bethel Park, Pennsylvania. The Sales Associate connects with customers, helps them choose furniture that fits their lifestyles and spaces, and delivers a customer-first experience while representing the Lovesac brand. The role includes selling Lovesac products, building customer relationships, following up with prospective customers, and meeting sales goals and key performance indicators. The position also supports daily store operations, including opening and closing, inventory, visual standards, promotions, and use of store systems. Associates are expected to work during busy selling periods, including weekends, holidays, and nights. The role involves standing and walking for up to eight hours per shift and moving and assembling furniture, including items weighing up to 75 pounds.
Requirements
- Must be at least 18 years old.
- At least one year of experience in a retail or customer service role.
- Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
- Ability to use technology for sales and customer support, demonstrate products, assist customers, and use internal CRM systems.
- Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
- Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
- Effective communication skills and the ability to manage conflict in a reasonable, nonconfrontational manner.
- Ability to stand and walk for extended periods, up to eight hours per shift.
- Ability to move objects, including medium to large furniture items weighing up to 75 pounds, from a lower to higher position or horizontally between positions.
- Ability to assemble furniture while working on the selling floor.
- Ability to bend, twist, kneel, reach, stoop, crawl, and climb.
Responsibilities
- Greet customers and actively sell products while following the Lovesac selling process.
- Maintain a personal quote pipeline and follow up with customers to drive conversion.
- Build customer connections that encourage loyalty, repeat business, and brand advocacy.
- Understand customer needs and manage the customer journey from initial interaction through sale.
- Demonstrate product knowledge, provide brand tours and product education, and close sales.
- Meet and exceed sales goals and key performance indicators through disciplined execution.
- Contribute to an inclusive and respectful environment for customers and teammates.
- Remain accountable, flexible, open to feedback, and willing to learn and grow.
- Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
- Use store systems and data to prioritize work and support efficient, customer-focused execution.
- Follow brand standards, safety requirements, and company policies.
- Take on additional priorities and special projects as needed.
Benefits
- Performance-based quarterly bonus
- Competitive hourly wage
- 401(k) with company match
- Legal and ID theft plans
- Paid time off and holiday pay
- Associate Resource Groups
- Lovesac Gives Back
- Verizon employee discounts
- Employee Assistance Program (EAP)
- Access to discounted health benefits
- Wellness and gym discount
- Up to 26 hours of paid time off within the fiscal calendar year
- Time-and-a-half pay for hours worked over 40 in a work week
- In certain jurisdictions, part-time Sales Associates may be eligible for paid sick and safe leave
- Time-and-a-half pay for hours worked on specified holidays
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
