Seasonal Sales Associate - Willowbrook Mall

PACSUN•Wayne, NJ

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, while providing an exceptional customer experience. The role executes tasks and initiatives assigned by the leadership team and contributes positively to the store team. The associate delivers an engaging and authentic customer experience, focuses on full-price selling while staying aware of product value and promotions, and handles customer situations according to company policies. The role also executes visual directives, maintains store organization and cleanliness, follows company and loss-prevention policies, shares customer feedback, participates in sales and store events, tracks financial goals, and supports sales and operational objectives. The associate also carries out digital sales strategies such as ship from store and BOPIS. The position is part-time and requires flexibility to work weekends, nights, and peak holiday periods. The associate must be able to work 20–40 hours per week.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week and maintain a flexible schedule, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; sit, stand, walk, handle objects, and reach, twist, or squat frequently.
Ability to maneuver around sales-floor, stockroom, and office areas.
Vision abilities including close vision, distance vision, depth perception, and adjustment of focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in compliance with policies and procedures, resolve issues where possible, and partner with leadership on escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to support a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Follow Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core-value behaviors.
Adhere to Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.