Seasonal Retail Sales Associate, Willowbrook Mall - NJ

Macy's • Wayne, NJ

2d • Onsite

About The Position

As a Seasonal Retail Selling Colleague, you deliver results through selling and genuine hospitality to create standout holiday shopping experiences. You learn customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and a personal approach to build trust and loyalty, and work toward sales goals. The role also includes maintaining a clean, organized, inviting, and shoppable shopping space. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities and work independently as well as in a team.
• Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
• Ability to stand for at least two consecutive hours, lift at least 25 pounds, and perform constant moving, reaching, stooping, kneeling, crouching, and ladder climbing.
• Ability to meet close-vision, color-vision, depth-perception, and focus-adjustment requirements.
• Frequent use of computers and other technology as needed to perform job functions.

Responsibilities

• Welcome customers and create friendly, personal conversations that build customer relationships.
• Understand customer needs and recommend relevant products and services.
• Meet daily sales goals and use customer engagement and smart selling behaviors to drive performance.
• Share the benefits of the Loyalty program and ensure customers have what they need before concluding each interaction.
• Maintain a clean, organized, and shoppable sales floor, including merchandising new receipts, processing damages and testers, returning selected merchandise to vendors, updating signs and pricing, and supporting merchandise moves.
• Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
• Collaborate with colleagues with honesty, care, and teamwork, and learn from others to contribute to individual and store results.
• Maintain regular, dependable attendance and punctuality.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed