Seasonal Retail Sales Associate, Willowbrook Mall - NJ
About The Position
As a Seasonal Retail Selling Colleague, you combine goal-oriented selling with genuine hospitality to create positive holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services on the sales floor or in the fitting room. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. You also help keep the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and keeping current on trends and promotions. They welcome customers and build friendly, personal relationships; maintain a shoppable space through merchandising and other merchandise-related tasks; share loyalty program benefits; and provide a thoughtful, courteous close to each interaction. The role emphasizes teamwork, honesty, care, collaboration, continuous improvement, and contributing to individual and store results. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Interest in meeting daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture, with adaptability to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort handling electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.
Responsibilities
- Understand customers’ needs and offer personalized product and service recommendations.
- Engage customers with a warm welcome and friendly, personal conversations to build relationships.
- Work toward sales goals through customer engagement and effective selling behaviors.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor clean, organized, and ready for customers.
- Maintain a shoppable space by merchandising new receipts, processing damages and testers, returning select merchandise to vendors, updating signs and pricing, and supporting merchandise moves.
- Share the benefits of the Loyalty program and ensure customers have what they need before concluding interactions.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
