Seasonal Retail Sales and Recovery Associate, Willowbrook Mall - TX
About The Position
As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. Your friendly, approachable manner encourages customers to return, while you support your team in achieving sales goals through consistent, high-quality service. Colleagues prepare the sales floor for customers, review goals, new arrivals, top sellers, and promotions, and offer customers a warm welcome and personal service. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, help customers with their needs, and collaborate with coworkers to serve customers and communities. They strive to improve, take pride in their work, achieve sales goals, and learn from others to deliver individual and store results. The position requires talking, lifting, frequent movement, standing, reaching, stooping, kneeling, crouching, climbing ladders, and visual abilities including close and color vision, depth perception, and focus adjustment. It also requires frequent use of computers and other technology, including handheld equipment and cash registers, and the ability to process register transactions. Colleagues must be able to communicate effectively, read and understand employment policies and safety procedures in English, and have flexible availability for days, evenings, weekends, and holidays. Hours depend on business needs and colleague availability; full-time colleagues typically work 30 or more hours per week, and part-time colleagues typically work 12–24 hours per week.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Be comfortable using electronic devices.
- Be able to talk, lift, move frequently, stand, and reach with arms and hands.
- Be able to stand for at least two consecutive hours and lift at least 25 pounds.
- Be able to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Create a welcoming shopping experience through friendly, personal customer service.
- Keep the store and sales floor clean, organized, visually engaging, and ready for customers.
- Maintain merchandise displays and tidy fitting rooms.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Share loyalty-program benefits, ensure customers have what they need, and thank them for their visit.
- Collaborate with colleagues and support team sales goals and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
