Sales Associate

Raymour and Flanigan•Iselin, NJ

About The Position

At Raymour & Flanigan, the Sales Associate role focuses on helping customers find furniture for their homes through consultative selling, customer engagement, and thoughtful needs assessment. The associate creates personalized buying experiences that support customer satisfaction and sales conversion. The role involves building relationships with new and existing customers, contributing to prospecting and lead generation, managing ongoing customer relationships, and identifying appropriate upselling and cross-selling opportunities. Success requires building trust, delivering strong service, and consistently meeting goals in a fast-paced, team-oriented environment. The position includes paid training, with a sales training class starting soon, and opportunities for career growth and advancement. The company describes its work environment as supportive and team-focused. U.S. work authorization without current or future visa sponsorship is required. Raymour & Flanigan supports a drug- and smoke-free workplace and is committed to an inclusive, discrimination-free workplace.

Requirements

Passion for customer service and creating a positive customer experience.
Strong listening skills and a consultative approach.
Experience connecting with customers through retail, hospitality, service, sales, or another customer-focused environment; sales experience is not required.
Confidence guiding customer decisions, closing sales, navigating conversations, and respectfully overcoming objections.
Interest or experience in building relationships that drive repeat business.
Comfort working toward sales quotas, KPIs, or other performance metrics.
Flexibility to work a retail schedule, including evenings, weekends, and holidays.
Comfort with technology and learning new tools.
Authorization to work in the United States without visa sponsorship now or in the future.

Nice To Haves

Sales experience.
Experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.
Experience building customer relationships that drive repeat business.

Responsibilities

Help customers find furniture suited to their homes through consultative selling and needs assessment.
Create personalized buying experiences that support customer satisfaction and sales conversion.
Build relationships with new and existing customers.
Contribute to client prospecting and lead generation, and manage ongoing customer relationships.
Identify appropriate opportunities for upselling and cross-selling.
Build customer trust and deliver strong service while consistently working toward goals.