Sales Associate (Full-Time) - Old National, Fulton, GA

DTLR, Inc.•South Fulton, GA

9d•Onsite

About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other duties assigned by management. Work is expected to be professional, courteous, reliable, and results-oriented. The standard work week is 35 to 40 hours. The associate helps customers identify and select suitable products, maintains a positive sales environment, supports merchandising and inventory tasks, and helps uphold company standards, operational compliance, and loss-prevention procedures. The role also supports employee training and communicates relevant developments and potential problems to management.

Requirements

Previous retail or customer-service work experience is preferred but not required.
High school diploma or equivalent is preferred.
Excellent command of English for communicating effectively with management, customers, and coworkers.
Demonstrated leadership and ability to work with minimal supervision, including taking charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style-trend knowledge and desire to work with customers in a retail setting.
Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street-lifestyle customer.
Reliable transportation.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.

Nice To Haves

Previous retail or customer-service work experience.
High school diploma or equivalent.

Responsibilities

Build customer relationships and provide professional, courteous, attentive, honest, and responsive customer service.
Identify customer needs and provide knowledgeable assistance selecting products.
Use fashion and trend knowledge to recommend merchandise while maintaining DTLR standards and building customer relationships.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager in monitoring and identifying issues related to loss or store inconsistencies to help achieve shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support training employees in suggested selling and merchandising techniques.
Help minimize inventory shrinkage by protecting against shoplifting and internal theft, and follow loss-prevention policies and security procedures.
Follow point-of-sale procedures, balance money handled during assigned shifts, and work with store management to investigate discrepancies.
Keep management informed of important developments, potential problems, and other information needed for effective management.
Maintain a neat and orderly sales environment.
Perform other duties as assigned.
Work in multiple stores in the assigned district as needed.