Sales Associate (Full-Time) - Dorr Street, Toledo, OH
About The Position
The Full-Time Sales Associate assists the store management team with daily store operations, including providing excellent customer service, driving sales, merchandising, and other duties assigned by management. Work is expected to be professional, courteous, reliable, and results-oriented. The associate builds customer relationships, identifies customer needs, and provides knowledgeable help selecting products while maintaining store standards and demonstrating basic fashion and trend knowledge. The position also supports shipments, restocking, pricing, store presentation, employee training, loss prevention, operational compliance, and point-of-sale procedures. A standard work week is 35 to 40 hours. The role requires open availability, flexibility to work across multiple stores in the assigned district, and reliable transportation. Pay is $13.25–$14.25 per hour, and the role is eligible for the company 401(k) plan.
Requirements
- Previous retail or customer service experience is preferred but not necessary.
- Excellent command of English to communicate effectively with management, customers, and employees.
- Demonstrated leadership and ability to work under minimum supervision, including taking charge of the store when necessary.
- Open availability and flexibility to meet customer demand and business needs.
- Basic fashion and style trend knowledge and interest in working with customers in a retail setting.
- Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street lifestyle customer.
- Willingness to work in multiple stores in the assigned district.
- Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
- Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
- Reliable transportation.
Nice To Haves
- High school diploma or equivalent preferred.
- Previous retail or customer service experience preferred.
Responsibilities
- Build customer relationships and provide professional, courteous, attentive, honest, and responsive customer service.
- Identify customer needs and provide knowledgeable assistance selecting appropriate products.
- Apply basic fashion and trend knowledge when selling merchandise and maintaining DTLR standards.
- Assist with shipments, merchandising, restocking, and pricing.
- Maintain a positive and enthusiastic attitude toward the job and company.
- Comply with and enforce company policies.
- Participate in service training and product programs.
- Assist the Store Manager in monitoring store issues related to loss or inconsistencies and work toward shrink goals at or below company plan.
- Monitor and control operational compliance, safety, and business standards.
- Support training employees in suggested selling and merchandising techniques.
- Minimize inventory shrinkage by protecting the store against shoplifting and internal theft and following loss prevention and security procedures.
- Follow proper point-of-sale procedures, balance money received during assignments, and work with store management to investigate discrepancies.
- Keep management informed of important developments and potential problems.
- Help maintain a neat and orderly sales environment.
- Perform other duties as assigned by management.
Benefits
- Eligible for the company 401(k) plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
