Assistant Store Manager - Dorr Street, Toledo, OH
About The Position
The Assistant Store Manager assists the Store Manager in overseeing daily retail store operations to support maximum sales and profitability. The role includes merchandising execution, expense and inventory management, team training and development, human resources support, and delivering outstanding customer service. The Assistant Store Manager is responsible for the quality and performance of store staff, helps ensure compliance with company policies and operational standards, supports recruitment and performance evaluations, and works with the Store Manager to meet budget and shrink goals. The standard work week does not exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The role may involve working in multiple stores in the assigned district and traveling by car, plane, or train.
Requirements
- At least one year of retail management experience.
- Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
- Strong interpersonal skills and the ability to handle sensitive and confidential situations with poise, tact, and diplomacy.
- Ability to think strategically and plan and organize effectively.
- Professionalism in all situations.
- Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
- Results-driven approach and demonstrated critical and creative thinking.
- Project management, time management, analytical, and strong organizational skills.
- Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
- Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
- Ability to execute directives precisely and consistently.
- Working knowledge of Microsoft Office products.
- Willingness to work in multiple stores in the assigned district.
- Reliable transportation and willingness to travel by car, plane, or train.
- Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
- Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Responsibilities
- Support the Store Manager with daily store operations and sales and profitability goals.
- Oversee the quality and performance of retail store staff.
- Ensure compliance with company policies, procedures, operational requirements, safety standards, and business standards.
- Model effective leadership to build commitment to store goals and training standards.
- Assist with recruiting, selecting, training, and developing store personnel.
- Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
- Assist with expense management and develop strategies to help stores perform within budget.
- Help monitor and address loss or inventory inconsistencies so the store meets shrink goals at or below company plan.
- Support employee training in suggested selling and merchandising techniques.
- Uphold customer service standards and help provide customers with a friendly environment and outstanding service.
- Assist with accurate, regular merchandise inventory counts.
- Perform other duties as assigned.
Benefits
- Bonus opportunity if guidelines or criteria are met.
- Company 401(k) plan eligibility for all roles.
- Medical, dental, and vision benefits for full-time roles.
- Company-paid time off for full-time roles.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
