Sales Associate

Family Express Corporation • Hebron, IN

13d

About The Position

The Sales Associate effectively and professionally interacts with customers and builds relationships with them. The role provides customer satisfaction, supports the community through volunteerism, contributes to the company's future prosperity, and represents the “Living Brand.” The position is in Operations, is non-exempt, and reports to the Store Manager. It has no direct reports.

The Sales Associate carries out store accounting, banking, and auditing procedures; operates and maintains approved equipment; helps maintain store safety, cleanliness, maintenance, and image standards; assists with recruiting; supports store security; and helps maximize sales and gross profit through responsible marketing, product availability, display, and merchandising. The role may also include other assigned duties.

Requirements

• Must be at least 21 years of age.
• Must pass all competency tests.
• High school diploma or equivalent.
• Reliable transportation.
• Must be able to travel daily between all Family Express locations or other non-Family Express locations when necessary.
• Situational awareness.
• Strong customer orientation.
• Time management, multitasking, productivity, and a sense of urgency.
• Excellent interpersonal and highly effective communication skills.
• Commitment to company mission and values.
• Basic mathematical and computer proficiency.
• Ability to deal constructively with conflict.
• Adaptability, flexibility, and receptiveness to change.
• Problem analysis and resolution at functional and strategic levels.
• Effective decision-making based on sound judgment and reasoning.
• Ability to read, write, and understand English.

Nice To Haves

• Two- to four-year college degree.
• Previous retail experience.

Responsibilities

• Build relationships with customers, promote the Living Brand, and serve as a product brand advocate in accordance with Culture Audit expectations.
• Complete daily, weekly, and monthly accounting, banking, and auditing functions using company-approved procedures.
• Operate and maintain approved store equipment effectively.
• Maintain store safety, maintenance, cleanliness, and image standards through store image reviews, merchandising, safety audits, and use of daily and weekly shift-duty lists.
• Assist the Store Manager with recruiting quality applicants.
• Ensure the security and safety of customers and employees, and promptly report incidents.
• Assist the Store Manager in maximizing sales and gross profit through responsible, profitable marketing, product availability, and proper product displays.
• Execute merchandising plans using appropriate techniques to display and promote products in-store.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED