Sales Associate (Remote - Tampa)

Establishment Labs•Tampa, FL
•Remote

About The Position

Establishment Labs is an international medical device and women’s health company that designs, develops, and manufactures medical aesthetic technologies and wellness solutions. Its Femtech products are made at carbon-neutral, LEED Gold-certified manufacturing facilities in Costa Rica and are approved for sale in more than 85 countries. Motiva USA, LLC, Establishment Labs’ American division, is seeking a Sales Associate to support the sales team in promoting and selling its portfolio to plastic surgeons. This remote, field-based position is intended for candidates located in the Tampa, Florida area. The Sales Associate supports customer relationships, practice development, patient conversion programs, product education, and clinical case support. The role partners closely with the Regional Sales Manager and Surgical Sales Representatives to increase product utilization and sales growth. It requires comfort in clinical and surgical environments and the ability to support procedures as needed. Frequent travel within the assigned territory, including overnight travel when business requires, is expected.

Requirements

  • Bachelor’s degree in Business, Marketing, or a related field.
  • Completion of a foundational sales training program or equivalent formal sales training.
  • At least 2 years of B2B sales experience.
  • Ability to obtain credentials and work in an operating-room environment, including assisting with and observing surgical procedures.
  • Strong customer relationship management and communication skills.
  • Proactive, hands-on approach and ability to work independently.
  • Ability to work effectively in an evolving, fast-paced environment.
  • Strong organizational skills and ability to handle administrative responsibilities in a timely manner.
  • Proficiency with Microsoft Excel, PowerPoint, Word, Outlook, and Teams.
  • Experience using CRM systems.
  • Ability and willingness to travel frequently within the assigned territory, including overnight travel as business needs require.
  • Valid driver’s license and ability to safely operate a motor vehicle, with significant time spent driving throughout the territory.
  • Fluent written and verbal English communication skills.

Responsibilities

  • Manage product availability and logistics by tracking inventory and coordinating shipments and returns.
  • Assist with territory planning, account segmentation, and sales forecasting.
  • Support sales presentations using approved materials to explain products to surgeons.
  • Collaborate with sales representatives to identify, qualify, and follow up on leads.
  • Educate practices and carry out promotional initiatives that support patient conversion and brand visibility.
  • Train front desk teams and Patient Care Coordinators, and execute consumer-facing programs to improve patient engagement and practice performance.
  • Build and maintain customer relationships and serve as a primary contact for inquiries.
  • Maintain current knowledge of portfolio features, clinical benefits, and industry trends.
  • Support surgeon training and clinical procedures through demonstrations, operating-room support, product preparation, and on-site procedural assistance.
  • Follow company policies, use MLR-approved materials, and comply with applicable regulations.
  • Provide territory coverage by assisting with account management and field activities during open territories or Surgical Sales Representative absences, including vacations and leaves.
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