Sales Associate - Richmond West End
About The Position
Hand & Stone Richmond West End is seeking sales professionals to join their team. The ideal candidate is a responsible, driven individual with excellent communication skills, a positive attitude, and a winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. The goal is to make each visit the best hour of the month for guests and members. Sales Associates play a crucial part in achieving this goal by forging genuine connections with clients, co-workers, and communities, ensuring each service is memorable and exceptional. FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. The company culture is to PUT PEOPLE FIRST, offering a supportive and nurturing work environment where growth and well-being are top priorities. The role offers opportunities for career enhancement through regular sales coaching and training, and growth into a successful spa leader.
Requirements
- Responsible, driven individual with excellent communication skills
- Positive attitude and winning personality
- Demonstrated history of providing exceptional customer service in prior roles
- Flexible availability is preferred
Responsibilities
- Meet membership sales goals
- Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
- Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements
- Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
- Passionately promote sales, promotions, and events
- Uphold spa cleanliness standards
- Perform various other duties as assigned
Benefits
- Supplemental Insurance
- Life Insurance
- Employer Contributions to Medical Insurance
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
