Sales Associate, Part-Time - Portland

Reformation • Portland, OR

3d • $16 - $25 • Onsite

About The Position

The Sales Associate executes efforts required to achieve individual sales goals and helps create a distinctive, elevated customer experience. The role combines customer engagement and sales with product knowledge, sustainability education, inventory accuracy, loss prevention, and maintaining store standards. The associate serves as a brand ambassador, builds long-term client relationships, and shares customer feedback to support improvements to products and merchandising. This part-time position is based in Portland and requires at least 20 hours per week across at least three days, including weekends. Flexible availability for days, nights, weekends, and holidays may be needed to meet business needs. The position reports to the Store Manager.

Requirements

• Experience working with a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and ability to interact effectively with diverse personalities.
• Self-motivation and a driven approach to taking on new challenges in work and career.
• Availability to work a minimum of 20 hours per week and a minimum of three days per week, including weekends.
• Flexible schedule availability for days, nights, weekends, and holidays if required by business needs.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist with generating clientele through customer engagement.
• Create an in-store experience that surprises and delights customers.
• Deliver and foster excellent client experiences with a customer-first mindset and build long-term loyal client relationships.
• Act as a brand ambassador by embodying brand values, engaging customers, sharing the company’s story, and educating customers about sustainability.
• Maintain strong customer-experience feedback and service-evaluation scores, including NPS.
• Support inventory accuracy and controls in the store.
• Contribute to loss prevention across the business.
• Uphold time and attendance policies.
• Ensure the selling floor reflects brand and concept standards.
• Share product knowledge with genuine enthusiasm.
• Communicate customer product feedback to help improve products and merchandising.
• Help maintain an inspiring store environment where products are accessible.
• Understand and reflect the company’s core values and culture.
• Maintain a professional, healthy, and productive work environment.

Benefits

• Eligible employees receive employer-sponsored private medical, dental, and vision insurance.
• Commuter benefits.
• Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
• Retirement planning support for eligible employees, with an option to invest in ESG-aligned funds.
• Fertility care support through Carrot and up to $5,000 USD in reimbursement for related fertility expenses after one year of employment.
• Annual donations to community efforts.
• Clothing discount.
• Culture events, including Ref Values week and Volunteer Time Off.
• Opportunities for growth and collaboration with colleagues around the world.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed