Sales Associate - Part Time (F.L. Davis Ace Hardware)
About The Position
The Aubuchon Company is hiring a part-time Sales Associate for its F.L. Davis Ace Hardware store in Sherwood, Arkansas. The role focuses on providing expert guidance and excellent customer service for home improvement projects, building customer relationships, and ensuring a positive shopping experience. The associate works hands-on with products, tools, and materials in a fast-paced retail environment. Responsibilities include assisting customers, processing sales and returns, promoting programs and events, maintaining store organization and safety, monitoring inventory, fulfilling online orders, developing product expertise, and completing hands-on services such as propane filling, key cutting, glass cutting, screen repair, and cutting chain, wire, and rope. The position also involves assembling products, operating forklifts and powered material-handling equipment, completing required safety training and certifications, and following company policies and Core Values.
Requirements
- Must be at least 18 years old.
- Strong interpersonal and communication skills with a customer-first approach.
- Organizational and problem-solving skills.
- Basic math skills for transactions, inventory management, and project estimates.
- Ability to operate tools and machinery, including key-cutting machines, material-handling equipment, and forklifts.
- Willingness to complete forklift and propane certification within 90 days of hire.
- Positive, professional, and approachable demeanor.
- Flexibility to work weekends and adapt to business needs.
- Ability to lift up to 50 lbs.; frequent lifting and carrying of up to 25 lbs.
- Ability to stand, walk, bend, twist, push, and reach throughout shifts.
- Comfort working in an animal-friendly environment; accommodations are available upon request.
Nice To Haves
- High school diploma or equivalent preferred.
- Prior retail or hardware experience is highly desirable.
Responsibilities
- Provide world-class customer service and help customers throughout their shopping experience.
- Greet customers, understand their needs, and guide them to appropriate solutions.
- Recommend products and complementary items, explaining their features and applications.
- Use Theatro communication technology to stay connected with the team.
- Promote the loyalty program, in-store events, and monthly promotions.
- Encourage customer feedback through Google reviews or other company-approved platforms.
- Process sales and returns accurately using the POS system.
- Maintain clean, organized, and safe aisles, shelves, and cashier stations.
- Monitor inventory and communicate restocking needs to management.
- Fulfill online orders for in-store and curbside pickup promptly and accurately.
- Build expertise in assigned departments and related product categories.
- Perform services including propane filling, key cutting, glass cutting, screen repair, and cutting chain, wire, and rope.
- Safely operate forklifts and powered material-handling equipment for stocking and inventory movement.
- Answer technical and product-related questions and escalate complex inquiries when needed.
- Assemble products for displays and customer orders.
- Complete required safety training and certifications, including forklift operation.
- Report hazards or unsafe conditions immediately to the Leader on Duty.
- Follow company policies, safety regulations, and Aubuchon’s Core Values.
Benefits
- 401(k) with match program, available from Day 1.
- PTO that increases with seniority.
- Wellness Program with the opportunity to earn $300 annually.
- Team Member Assistance Program and Fund.
- Discounted pet insurance.
- Tuition reimbursement program.
- Training and growth opportunities.
- Team Member discounts at all locations.
- Company discount program for tickets, electronics, vacations, and more.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
