ACE Hardware Cashier

Niemann Foods•Pekin, IL

About The Position

The Ace Hardware Cashier scans customer selections and ensures prices and quantities are accurate, accepts payment, and issues receipts. The role answers customer inquiries and provides helpful information about products, promotions, and item locations, along with some stocking. Cashiers respond to complaints with genuine concern and assist the Store Director in fostering a positive atmosphere for customers and a positive working environment for associates while working safely. The position delivers customer service, processes orders accurately and efficiently, handles tenders and coupons appropriately, packages purchases, and keeps the workstation clean, organized, and stocked. Other assigned duties may include fixed activities. There are no required education, experience, certifications, licenses, or registrations, and the position has no supervisory responsibilities.

Requirements

  • Customer service skills.
  • Genuine honesty and integrity.
  • Money-handling skills.
  • Ability to multitask.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers and associates.
  • Basic math skills, including addition, subtraction, division, and multiplication.
  • No education or experience is required.
  • No certifications, licenses, or registrations are required.

Nice To Haves

  • Slip-resistant shoes with closed toe and heel are recommended.
  • Ladder and stepladder use is listed as recommended equipment.
  • Uniform per store policy.

Responsibilities

  • Deliver superior guest service and ensure customer satisfaction.
  • Learn and use the GUEST program.
  • Greet customers sincerely and with a friendly manner, engage in casual conversation, show respect for their purchases, and thank them.
  • Maintain customer satisfaction by providing solutions to concerns.
  • Scan and process customer orders accurately, efficiently, and promptly.
  • Handle all forms of tender and coupons properly.
  • Package customer purchases in an organized fashion.
  • Keep the workstation and surrounding area clean, organized, and well stocked.
  • Perform fixed activities as assigned by a supervisor.
  • Follow store and department policies and procedures, including safety policies and procedures.
  • Perform other duties as assigned by a supervisor.

Benefits

  • DailyPay access to earnings.
  • Medical, dental, and vision insurance.
  • Flexible spending accounts for medical and dependent care.
  • Life insurance.
  • Voluntary benefits.
  • Paid time off.
  • Retirement plans.
  • Employee Assistance Program.
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