ACE Hardware Cashier

ACE Hardware (Niemann Foods)•Madison, WI

About The Position

The Ace Hardware Cashier scans customers’ selections, verifies prices and quantities, accepts payment, and issues receipts. The role also involves answering customer inquiries, providing information about products, promotions, and item locations, and assisting with some stocking. Cashiers respond to complaints with genuine concern and help the Store Director maintain a positive atmosphere for customers and a positive working environment for associates while working safely. The position has no supervisory responsibilities. No education, prior experience, certifications, licenses, or registrations are required. Benefits depend on full-time or part-time status.

Requirements

  • Customer service skills.
  • Genuine manner.
  • Honesty and integrity.
  • Money-handling skills.
  • Ability to multitask.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers and associates.
  • Basic math skills, including addition, subtraction, division, and multiplication.
  • Ability to meet the listed physical demands, including standing, walking, reaching, stooping, kneeling, crouching, communicating, and lifting.

Responsibilities

  • Deliver superior guest service and ensure customer satisfaction.
  • Learn and use the GUEST program.
  • Greet customers sincerely, use a smile, project a friendly manner, engage in casual conversation, show respect for customers’ purchases, and thank them.
  • Maintain customer satisfaction by providing solutions to concerns.
  • Scan products and process customer orders accurately, efficiently, and promptly.
  • Handle all forms of payment and coupons properly.
  • Package customer purchases in an organized fashion.
  • Keep the workstation and surrounding area clean, organized, and well stocked.
  • Perform fixed activities as assigned by a supervisor.
  • Follow store and department policies and procedures.
  • Follow safety policies and procedures.
  • Perform other duties as assigned by a supervisor.

Benefits

  • Medical, dental, and vision insurance
  • Flexible spending accounts for medical and dependent care
  • Life insurance
  • Voluntary benefits
  • Paid time off
  • Retirement plans
  • Employee assistance program
  • DailyPay access to earnings
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