ACE Hardware Cashier

Niemann Foods • Madison, WI

5d

About The Position

The Ace Hardware Cashier scans customers’ selections, verifies prices and quantities, accepts payment, issues receipts, answers questions, and provides helpful information about products, promotions, and item locations. The role may also include some stocking. Cashiers respond to complaints with genuine concern and assist the Store Director in promoting a positive atmosphere for customers and a positive working environment for associates while working safely.

The position requires a customer-focused approach, accurate and efficient order processing, proper handling of tender and coupons, and keeping the workstation clean, organized, and stocked. There is no required education, prior experience, certification, license, or registration. The position has no supervisory responsibilities. Position requirements may vary by store location, and management may change them.

Requirements

• Customer service skills and genuine honesty and integrity.
• Money-handling skills and ability to multitask.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers and associates.
• Basic math skills, including addition, subtraction, division, and multiplication.
• Ability to regularly stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, communicate with associates and customers, and lift or move up to 25 pounds.
• Ability to frequently lift or move up to 50 pounds.
• Ability to occasionally sit, climb, balance, lift overhead, crawl, smell, and lift or move up to 100 pounds.
• Visual abilities include close-distance vision, peripheral vision, depth perception, adjusting focus, and distinguishing colors.

Nice To Haves

• Recommended equipment: slip-resistant shoes with closed toe and heel, ladder, stepladder, and uniform per store policy.

Responsibilities

• Deliver superior guest service and ensure customer satisfaction.
• Learn and use the GUEST program, including greeting customers sincerely, engaging in casual conversation, showing respect for purchases, and thanking customers.
• Maintain customer satisfaction by providing solutions to concerns.
• Scan and process customer orders accurately, efficiently, and promptly.
• Handle all forms of tender and coupons properly.
• Package customer purchases in an organized fashion.
• Keep the workstation and surrounding area clean, organized, and well stocked.
• Perform fixed activities as assigned by a supervisor.
• Follow store and department policies and procedures, including safety policies and procedures.
• Perform other duties as assigned by a supervisor.

Benefits

• Medical, dental, and vision insurance, subject to eligibility based on full-time or part-time status.
• Flexible Spending Accounts for medical and dependent care, subject to eligibility based on full-time or part-time status.
• Life insurance, subject to eligibility based on full-time or part-time status.
• Voluntary benefits, subject to eligibility based on full-time or part-time status.
• Paid time off, subject to eligibility based on full-time or part-time status.
• Retirement plans, subject to eligibility based on full-time or part-time status.
• Employee Assistance Program, subject to eligibility based on full-time or part-time status.
• Access to DailyPay for more control over earnings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed