Sales Associate - Part Time (F.L. Davis Ace Hardware)
About The Position
The Aubuchon Company is hiring a part-time Sales Associate for its F.L. Davis Ace Hardware Pea Ridge location. The role focuses on delivering excellent customer service, advising customers on home improvement projects, building customer relationships, and helping ensure an exceptional shopping experience. The associate works hands-on with products, tools, and materials in a fast-paced retail environment. Responsibilities include assisting customers, processing sales and returns, maintaining the store, supporting inventory and online orders, developing product knowledge, performing services such as key cutting and propane filling, and safely using forklifts and other powered material-handling equipment. The associate must complete required safety training and certifications and follow company policies, safety regulations, and core values.
Requirements
- Must be at least 18 years old.
- Strong interpersonal and communication skills with a customer-first approach.
- Organizational and problem-solving skills.
- Basic math skills for transactions, inventory management, and project estimates.
- Ability to operate tools and machinery, including key-cutting machines, material-handling equipment, and forklifts.
- Willingness to complete forklift and propane certification within 90 days of hire.
- Positive, professional, and approachable demeanor.
- Flexibility to work weekends and adapt to business needs.
- Ability to lift up to 50 pounds and frequently lift or carry up to 25 pounds.
- Ability to stand, walk, bend, twist, push, and reach throughout shifts.
- Comfort working in an animal-friendly environment; accommodations are available upon request.
Nice To Haves
- High school diploma or equivalent preferred.
- Prior retail or hardware experience is highly desirable.
Responsibilities
- Provide world-class customer service and ensure customers feel valued throughout their shopping experience.
- Greet customers, understand their needs, and guide them to appropriate solutions.
- Recommend products and complementary items, explaining their features and applications.
- Use Theatro communication technology to stay connected with the team.
- Promote the loyalty program, in-store events, and monthly promotions.
- Encourage customers to share feedback through Google reviews or other company-approved platforms.
- Process sales and returns accurately using the POS system.
- Maintain clean, organized, and safe aisles, shelves, workspaces, and cashier stations.
- Monitor inventory and communicate restocking needs to management.
- Fulfill online orders promptly and accurately for in-store and curbside pickup.
- Develop expertise in assigned departments and related categories to assist customers with projects.
- Perform hands-on services including filling propane, key cutting, glass cutting, screen repair, and cutting chain, wire, and rope.
- Safely operate forklifts and powered material-handling equipment for stocking and inventory movement.
- Address technical and product-related inquiries and escalate complex questions as needed.
- Assemble products for in-store displays and customer orders.
- Complete required safety training and certifications, including forklift operation.
- Report hazards or unsafe conditions immediately to the Leader on Duty.
- Follow company policies, safety regulations, and Aubuchon’s Core Values.
Benefits
- 401(k) with match program, available on day one.
- Paid time off that increases with seniority.
- Wellness program offering the opportunity to earn $300 annually.
- Team Member Assistance Program and Fund.
- Discounted pet insurance.
- Tuition reimbursement program.
- Training and growth opportunities.
- Team member discounts at all locations.
- Company discount program for tickets, electronics, vacations, and more.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
