Full Time - Sales Associate - Plumbing - Day
About The Position
The Sales Associate is a customer-facing role in Lowe’s Plumbing department. The associate welcomes customers, helps them locate and select products and services for home improvement projects, answers questions, and supports customers through shopping or checkout. The role also includes organizing and replenishing merchandise, processing orders and deliveries, and preparing merchandise to meet customer needs. Associates may cross-train in other store areas and occasionally load merchandise. Work may involve both indoor and outdoor conditions and exposure to changing temperatures, moisture, noise, and moving equipment.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
- Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
- Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as plumbing.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, handle, and select merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other areas of the store to support customer service.
- Prepare department merchandise based on customer needs, such as cutting and threading pipe.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program with concierge, work/life services, and no-cost counseling
- Tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount and other discounts
- Potential annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards, based on eligibility
- Flexible schedules
- Learning and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
