Sales Associate (Full-Time) - Redan, Stone Mountain, GA

DTLR, Inc.•Redan, GA

3d•Onsite

About The Position

The Full-Time Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other duties assigned by management. Work is expected to be professional, courteous, reliable, and results-oriented. A standard work week is 35 to 40 hours. The associate builds customer relationships, identifies customer needs, and provides knowledgeable product assistance while maintaining store standards. The role also supports shipments, merchandising, restocking, pricing, employee training, operational compliance, loss prevention, point-of-sale procedures, and maintaining an orderly sales environment. The associate keeps management informed of important developments and may take charge of the store when necessary. The position requires flexibility to meet customer and business needs, including open availability, work in multiple stores within the assigned district, and extended hours during critical project phases. Employees must have reliable transportation and be able to work in a fast-paced environment.

Requirements

Previous retail or customer-service experience is preferred but not required.
High school diploma or equivalent is preferred.
Excellent command of English to communicate effectively with management, customers, and other employees.
Demonstrated leadership and ability to work with minimal supervision, including taking charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style-trend knowledge and an interest in working with customers in a retail setting.
A proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street lifestyle customer.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.

Nice To Haves

Previous retail or customer-service experience.
High school diploma or equivalent.

Responsibilities

Provide attentive, professional customer service and help customers select products that meet their needs.
Build customer relationships and demonstrate basic fashion and trend knowledge while selling appropriate merchandise.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager in monitoring store issues and inconsistencies related to loss, and support shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support training employees in suggested selling and merchandising techniques.
Help prevent inventory shrinkage by protecting the store against shoplifting and internal theft, and follow loss-prevention policies and security procedures.
Follow point-of-sale procedures, balance money taken in during assignments, and work with store management to investigate discrepancies.
Keep management informed of important developments, potential problems, and related information.
Help maintain a neat and orderly sales environment.
Perform other duties as assigned.