About The Position

Michael Kors is seeking a globally minded individual with a passion for fashion to work in a creative, fast-paced environment. The Sales Associate helps generate sales, deliver high-level customer service, maintain merchandise and inventory, and carry out store operations. The position requires a minimum of two years of retail experience.

Requirements

  • Minimum of 2 years of retail experience.

Responsibilities

  • Meet sales goals and use elevated sales and service standards to maximize sales performance.
  • Demonstrate in-depth knowledge of merchandise and maintain an interest in the fashion industry and market trends.
  • Monitor sale details, including shipping, alterations when applicable, and special requests, to ensure customer satisfaction.
  • Comply with sales-related policies and procedures.
  • Provide the highest level of customer service.
  • Build and maintain repeat clientele using the client book.
  • Resolve client problems and complaints quickly and effectively.
  • Keep the selling floor and merchandise neat, organized, and stocked.
  • Assist with maintaining inventory in the stockroom and on the selling floor.
  • Assist with stock, shipping, and receiving protocols and policies, as well as related paperwork.
  • Participate in inventories.
  • Comply with Point-of-Sale policies and procedures and properly perform relevant register functions.
  • Adhere to the work schedule, including time and attendance requirements.
  • Participate in relevant training and development seminars, programs, and meetings as directed by store management.
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