About The Position

The Sales Associate generates sales on the retail floor by assisting customers throughout their buying experience and delivering an exceptional shopping experience. The role involves pursuing individual sales goals and performance metrics, making strategic sales decisions aligned with Purple’s values, and contributing to store success and profitability. Associates develop selling skills and product knowledge, foster a positive work environment, provide customer service, and follow company retail and safety policies. This is a part-time position expected to work approximately 15–29 hours per week, with actual hours varying according to business needs. The role pays $15.50 per hour and is eligible for monthly commissions on qualifying mattress sales, subject to the commission agreement.

Requirements

  • High school diploma or equivalent.
  • Comfort learning and adapting to new technology.
  • Strong interpersonal communication capabilities and effective communication skills.
  • Customer service-oriented attitude.
  • Ability to stay organized and manage time effectively.
  • Desire to improve selling behavior and problem-solving.
  • Positive attitude and enthusiasm.
  • Ability to learn and communicate product knowledge to match customer needs.
  • Willingness to learn and tackle new challenges.
  • Ability to meet the physical requirements of the position, including prolonged standing, repeated reaching or bending, and moving objects up to 50 pounds; lifting up to 200 pounds with team assistance or equipment.

Nice To Haves

  • At least 1 year of experience working in a retail environment is strongly preferred.

Responsibilities

  • Assist customers with their buying experience and provide an exceptional selling experience.
  • Generate retail-floor sales and pursue individual sales and KPI goals.
  • Use sales strategies and make decisions aligned with Purple’s values and performance metrics.
  • Set personal goals, take ownership of results, monitor progress, and track performance.
  • Continue developing selling skills, performance, and product knowledge.
  • Help foster a positive work environment and demonstrate company values.
  • Follow retail and safety company policies.
  • Provide excellent customer service and use a solution-oriented approach.
  • Work a flexible schedule that may include evenings, weekends, and holidays.

Benefits

  • 401(k) match
  • Employee discount
  • Complimentary mattress
  • Monthly commissions on qualifying mattress sales
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