Sales Associate

Visual Comfort & Co. • Scottsdale, AZ

4d • $31 - $34 • Onsite

About The Position

Visual Comfort & Co. is seeking a Sales Associate to deliver exceptional client service and meet sales objectives across lighting and systems product categories. The position combines showroom sales with technical project design responsibilities, working with trade and consumer clients to provide lighting and shading solutions from project inception through completion.

The Sales Associate manages sales opportunities through invoicing, provides design consultation and product recommendations, develops client relationships, and supports project coordination and technical documentation. The role also contributes to showroom presentation and operations, including opening and closing procedures and participation in a rotating Saturday schedule. The showroom is open Monday through Friday, 10:00 a.m. to 6:00 p.m., and Saturday, 10:00 a.m. to 5:00 p.m.; it is closed Sundays. Team members follow a five-day rotating schedule that includes two Saturdays per month.

Requirements

• At least 3 years of retail or showroom sales experience.
• Prior experience in the design or building-products industry, such as interior design, custom home construction, luxury furnishings, or lighting.
• High school diploma required.
• Proficiency with Microsoft Office Suite.
• Experience with CRM/ERP systems for client management and project tracking.
• Project management skills, including managing client expectations and timelines.
• Strong knowledge of product design, including interpreting floor plans and lighting layouts.
• Technical understanding of lighting specifications, including color temperature, CRI, lumens, and dimming, and of control systems such as Lutron and Control4.
• Ability to build relationships with architects, builders, and designers and represent the brand at industry events.
• Proficiency in preparing proposals, BOMs, and technical documentation.
• Excellent communication, emotional intelligence, and professionalism in client interactions.
• Organized and detail-oriented, with the ability to manage multiple projects simultaneously.
• Commitment to staying current on lighting technologies and participating in ongoing training.
• Ability to consistently represent Visual Comfort’s brand values and commitment to service.
• Must be authorized to work in the United States; employment-based immigration sponsorship and assistance with other immigration sponsorship or benefits are not offered.
• Must follow a five-day rotating schedule that includes two Saturdays per month.

Nice To Haves

• Experience in luxury home furnishings, lighting, or building materials.
• Lighting experience.
• Bachelor’s degree.
• Knowledge of D365.

Responsibilities

• Achieve and consistently surpass individual and showroom sales objectives.
• Manage all phases of the sales process from opportunity through invoice, prioritizing exceptional customer service.
• Manage the sales pipeline through consistent follow-up and follow-through, using order-entry software and communication methods.
• Provide design consultation and product recommendations to trade and retail clients, including guidance on lighting selections.
• Present sales demonstrations featuring lighting, controls, and shading solutions, and use collaborative, design-driven sales strategies to secure client commitment.
• Develop and maintain relationships with architects, builders, interior designers, and homeowners, independently and in collaboration with the Business Development Specialist.
• Identify client objectives and explain how company systems support their design goals.
• Work with project management to align deliverables with approved designs.
• Collaborate with the Visual Comfort & Co. Design Studio to prepare documentation for design and engineering teams, including materials supporting construction documents and bills of materials (BOMs).
• Respond to client inquiries and ensure clients understand proposed lighting and shading solutions.
• Maintain current knowledge of lighting technologies, control systems, and automated shading.
• Keep the showroom clean, well-presented, organized, and consistent with brand standards.
• Develop proficiency with the company’s order-entry and operating systems.
• Manage showroom opening and closing procedures and participate in a rotating Saturday schedule.
• Work effectively with others to meet organizational goals and identify and resolve problems.
• Adhere to Visual Comfort Company Values and demonstrate dependability, punctuality, schedule adherence, and consistent workplace presence.

Benefits

• Structured training program, ongoing education, and career advancement opportunities.
• Generous vacation accrual and paid time off policies.
• Seven paid holidays per year plus two floating holidays.
• Competitive base salary plus monthly variable compensation and bonus opportunity.
• Company covers the majority of employee medical premiums.
• Vision and dental coverage available starting the first day of the month following the start date.
• Company-provided life insurance and short-term disability coverage.
• 401(k) plan with company matching up to 4%, available beginning the first of the month following the start date.
• Showrooms are closed Sundays, and the five-day rotating schedule includes two Saturdays per month.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED