Sales Associate

EssilorLuxottica Group•Natick, MA

About The Position

As an Oakley Sales Associate, you will play a key role in delivering an exceptional customer experience. By achieving sales goals and providing personalized eyewear and apparel solutions, you will help customers enhance their performance through your expertise and passion. The role involves advising customers on eyewear suited to their lifestyles and preferences, building lasting customer relationships, and working with the team to maintain a welcoming, supportive store environment. You will also help keep the store clean, organized, and visually appealing.

Requirements

  • Enthusiasm for helping others and creating excellent customer experiences.
  • Communication skills to build customer loyalty and drive sales in a fast-paced environment.
  • Comfort using technology to support a seamless shopping experience.
  • Attention to detail.
  • Self-motivation, resilience, and adaptability in fast-paced environments.
  • Interest in learning and developing.

Nice To Haves

  • Retail or customer service experience.
  • Strong interest in eyewear and fashion trends, with the ability to help customers find a look that suits them.

Responsibilities

  • Achieve sales goals and exceed expectations by building connections with customers and developing lasting relationships.
  • Help new and existing customers find products that meet their needs.
  • Provide personalized advice and recommend eyewear solutions suited to each customer’s lifestyle and preferences.
  • Develop skills through hands-on training and collaborate with experienced professionals to provide excellent service.
  • Work closely with the team to maintain a positive and supportive environment and contribute to shared success.
  • Keep the store clean, organized, and visually appealing to provide a seamless shopping experience.
  • Foster an inclusive and respectful environment for customers and colleagues.

Benefits

  • Health care
  • Retirement savings
  • Paid time off/vacation
  • Employee discounts
  • Potential competitive bonus and/or commission plan
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