(NEX DAM NECK) SALES ASSOCIATE (MINIMART)

NEXCOM • Virginia Beach, VA

3d

About The Position

The Sales Associate sells general merchandise using professional selling techniques and works as part of a team to provide service that anticipates and exceeds customer expectations. The role includes assisting customers with merchandise selection, providing product and service information, completing sales and register transactions, maintaining stocked and orderly sales areas, and supporting store operations.

For Minimarts operating a Food and Beverage Convenience Bar, the position also supports all aspects of its operation, including opening and closing, preparing and displaying products, replenishing goods and condiments, cleaning equipment and stations, maintaining food and beverage quality, and monitoring refrigeration and freezer temperatures.

Requirements

• No experience required.
• Ability to lift up to 25 pounds as it relates to job duties.

Nice To Haves

• High school graduate or equivalent preferred.

Responsibilities

• Greet and engage customers, assist with merchandise selection, and suggest complementary items.
• Offer extended product warranties where applicable and explain their coverage, benefits, and price.
• Interact professionally with customers and coworkers, follow NEX dress code and uniform standards, and support sales team members.
• Learn merchandise features, setup, use, care, pricing, and warranty coverage, and communicate product information to customers.
• Keep assigned areas fully stocked and merchandise neatly arranged; communicate inventory and customer information to supervisors or store managers.
• Participate in department meetings and exchange ideas about customer service, job performance, and sales goals.
• Complete sales and cash register transactions accurately and efficiently, including cash, charge, check, gift certificate, and layaway transactions.
• Thank customers, inform them about upcoming sales and Navy Exchange services, and offer NEXCARD accounts and explain their benefits.
• Learn and follow NEX store policies and Richter Merchandising System functions, including policies for returns, price matching, check cashing, and rain checks.
• Handle customer returns and problems tactfully and efficiently, applying store policies consistently to support customer satisfaction.
• Maintain awareness in assigned areas and provide service to help deter theft.
• Unpack, stage, and move merchandise; assist with store displays and periodic inventories.
• Complete paperwork for merchandise movement, price adjustments, returns, and register operations accurately and completely.
• Participate in applicable commission and gainsharing sales incentive programs.
• Lift up to 25 pounds as required for customer assistance, merchandise handling, and stocking.
• For Minimarts with a Food and Beverage Convenience Bar, open and close the bar and turn equipment and display signage on or off as appropriate.
• Prepare and display products in heated display merchandisers and replenish products and condiments.
• Time-date products placed in the refrigerator at closing and clean small wares and equipment throughout the day and at closing.
• Monitor refrigerator and freezer temperatures at least three times daily.
• Attend an initial four-hour food safety training session and annual refresher training if required.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED