Sales Associate - AN Acura South Bay
About The Position
The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide their vehicle purchases in a no-haggle sales environment. The role involves responding to leads promptly, answering questions, providing information, and helping customers move from phone or internet contact to an in-store experience while delivering exceptional customer service. The associate helps customers select a vehicle, discusses terms and payment options suited to their lifestyles, budgets, and expectations, and closes sales. Associates provide a positive experience before and after purchase, follow up to support customer satisfaction and loyalty, and help transition customers to the Service department for their ownership needs. The position is commission-based, with estimated earnings of $3,000–$14,000 per month.
Requirements
- High school diploma or equivalent.
- Proven ability to provide an exceptional customer experience.
- Drive to set and achieve targeted goals.
- Demonstrated communication, consultative, interpersonal, and organizational skills.
- Willingness to follow up with customers.
- Experience and desire to work with technology.
- Valid in-state driver's license and an acceptable, safe driving record.
Nice To Haves
- Prior sales experience, preferably in retail.
Responsibilities
- Respond to customer leads in a timely manner across online, phone, and in-person channels.
- Answer questions and provide information to guide customers from initial contact to an in-store experience.
- Help customers select vehicles and discuss terms and payment options that fit their needs and budgets.
- Close vehicle sales in a no-haggle sales environment.
- Follow up with customers before and after purchase to support satisfaction and loyalty.
- Help transition customers to the Service department to support their ownership experience.
- Set and work toward targeted goals.
Benefits
- Competitive compensation and 401(k) matching.
- Health, dental, and vision insurance plans.
- Maternity benefits.
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
- Access to deals and discounts through YouDecide.
- Career paths into finance, management, and other roles.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
