Sales Associate

KnitWell Group • Ocala, FL

4d • Onsite

About The Position

The Sales Associate delivers an exceptional and meaningful customer service experience while promoting Talbots products and building relationships with customers. The role supports the management team in building store business, uses product and fashion knowledge to create outfits and recommend items, and contributes to sales and service metrics. Associates also complete assigned operational projects such as filling orders, replenishment, and recovery. This is a temporary, part-time position requiring availability of 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays based on business needs.

Requirements

• Demonstrated selling competence, styling expertise, and a love of fashion.
• Ability to create, build, and cultivate relationships.
• Ambition and passion for achieving goals individually and as part of a store team; ability to thrive in a team environment.
• Excellent verbal communication skills and a high level of integrity.
• Technological competency navigating a computer, iPad, or handheld system.
• Strong organizational skills and ability to multitask in a fast-paced, changing environment.
• Ability to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods.
• Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
• Availability of 15 to 20 hours per week, with flexible availability for evenings, weekends, and holidays based on business needs.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Support service enhancers, including active use of Concierge, to build strong relationships.
• Serve multiple customers at a time and handle simultaneous tasks or projects.
• Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
• Use product knowledge and fashion expertise to create outfits and recommend items suited to customers’ needs.
• Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
• Achieve sales and service metrics, including clientelling/outreach, appointment setting, and Talbots Classic Awards.
• Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

• Incentive opportunities.
• Comprehensive benefits packages for full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral incentive program.
• Discounts on travel, shopping, concerts, and more.
• Growth opportunities and tools to progress beyond the position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed