Sales Associate – Optical

National Vision•Woodbridge, VA
•$15 - $18

About The Position

America's Best, part of National Vision, is hiring a Sales Associate to support customer service, store operations, and sales goals. The role helps customers select eyewear based on their lifestyle, prescription, and budget; dispenses eyeglasses and contact lenses and provides lens training where permitted by state law; and educates customers on eyewear and contact lens care. The associate maintains accurate customer and patient records, communicates order status, answers incoming calls, keeps the store clean and organized, maintains visual merchandising standards, and supports inventory control and loss prevention. Duties and work practices may vary by location to comply with state licensing and credential requirements. Stores are closed every Sunday.

Requirements

  • High school diploma or equivalent required.
  • Ability to multitask and handle a fast-paced work environment.

Nice To Haves

  • At least 1 year of retail or customer service experience is preferred.

Responsibilities

  • Provide excellent customer service while supporting store sales goals.
  • Help customers select eyewear based on lifestyle, prescription, and budget.
  • Dispense eyeglasses and contact lenses and provide lens training as permitted by state law.
  • Educate customers on eyewear and contact lens care.
  • Maintain accurate customer and patient records.
  • Communicate order status and answer incoming phone calls.
  • Keep the store clean, organized, and visually merchandised to brand standards.
  • Support inventory control and loss prevention procedures.
  • Perform other duties as assigned.

Benefits

  • Competitive pay
  • Bonus opportunities
  • Health insurance
  • Dental insurance
  • 401(k) retirement savings
  • Flexible spending account
  • Paid time off
  • Company holidays
  • Parental leave
  • Employee eyewear discount
  • Overtime pay when applicable
  • Training programs
  • Access to educational courses
  • Professional growth and career advancement opportunities
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